Frequently Asked Questions

  • Chevron down What does all-inclusive tours mean?
  • An all-inclusive tour could mean a lot of different things. We want to make sure our guests have an experience they will never forget, so we created all of our tours in an all-inclusive format.

    What exactly does the Rhode Island Brew Bus provide for each guest on the tours? Glad you asked, we wrote a whole blog post explaining the different elements that are included in your tour.

  • Chevron down Do I have to be 21 to take a tour?
  • Yes, all ID’s will be checked before boarding on the bus and there is a chance your ID will be checked at other establishments we visit as well.

  • Chevron down Can I drink on the bus?
  • No, the consumption of alcohol on the bus is strictly prohibited. We will have cooler storage for any growlers purchased on our tours.

    You will be asked to leave if you arrive intoxicated or open any alcohol containers while on the bus. If you decide to open an alcoholic beverage, you will be asked to leave the tour. In these instances, you will not receive a refund.

  • Chevron down Do you ever cancel tours?
  • Not likely, but possible. In the event of severe weather or a lack of guests, the tour may be canceled.

    We don’t plan on canceling tours but weather and other issues may occur that will prohibit us from running a specific tour. 

    If there are six (6) or less seats booked, the tour may be subject to cancellation (so bring all of your friends)! If this occurs, you will be refunded your full purchase price or given a credit for a future tour.

  • Chevron down What is your cancellation policy?
  • If you need to cancel your reservation, we will be sad that you won’t be joining us but if you contact us with 72 hours notice or more, we will refund your money, minus a 10% processing fee.

    If you need to rebook with less then 72-hour notice we will charge you a 10% booking fee.

    There are absolutely NO REFUNDS available less than 72 hours prior to tour time.

  • Chevron down What time should I show up?
  • We are on a tight schedule! We want to make it to each stop on the tour so please be on time.  We ask that you arrive at least 15 minutes prior to the tours start time.

  • Chevron down How many locations will you take me to?
  • That depends on which tour you select! There are typically no fewer than three (3) stops and no more than five (5) stops on our tours. Sometimes our pick-up location is part of the tour, sometimes it’s not. Please check our Tours page for more information regarding specifics.

  • Chevron down Is there a dress code?
  • We do not have any sort of strict dress code on the Brew Bus but we do require shirts, pants, and shoes! We do ask that you have sensible closed toe shoes on, as we will be walking around functioning breweries. 

  • Chevron down How many people fit on the bus?
  • Since we place both a driver and a guide on board, the legal limit for our bus is 13 guests. 

    If your group is larger than that, give us a call to talk about different options including chartering both of our buses.

  • Chevron down Are the stops the same for each tour?
  • No way! We try to mix things up, which allows us to visit more of the many producers in Rhode Island – and it also means that if you decide to come on a second tour, you have the opportunity to have a new experience. But don’t worry – all the locations we visit are unique and delicious. We’ve taste-tested them all!

  • Chevron down How long do the tours last?
  • That depends on the tour, but generally will be between 3 and 5 hours in duration. Times are listed for each tour on our Tours page.

  • Chevron down Is the Brew Bus wheelchair accessible?
  • Yes! One of the buses in our fleet has a wheelchair lift. Please contact us in advance to see if we can schedule that vehicle for your tour.

  • Chevron down Do I tip my driver and tour guides?
  • At each stop, we are paying gratuity to the staff of our partners for the service they are extending to our group. If you purchase additional samples or food it would be proper to pay additional gratuity for those items.

    If you have booked a private tour with us, in most cases a 20% gratuity is included which will be given to our driver and guide.

    On our public tours, we do not require you to tip our tour staff. But they certainly appreciate it if you find that you enjoyed your time with us!

  • Chevron down How do I book a tour?
    • All bookings are done right on our website. Click on the “BOOK NOW” tab at the top of each page and you will be directed to our booking calendar. Select the date you would like and purchase online. 

    • Would you prefer to talk to us directly? Call us at 401-232-4232 or by e-mail at [email protected]
  • Chevron down Should I plan to drink a lot before the tour?
  • Great question! Short answer…no.

    On our tour, you are going to be given the opportunity to sample various alcohol products. Most of our guests find the amount of alcohol supplied during the tour to be more than sufficient.

    Having one drink before the tour is one thing, but having multiple drinks and then expecting to be served even more during the tour is not responsible and will not be tolerated. Each of our partners maintain on-premise alcohol licenses, much like a bar or restaurant, and they will not put themselves to overserve alcohol any guests.

    If you or members of your party are checking in for the tour and it is deemed by our staff that individual(s) are visibly intoxicated, those guests will not be able to board the bus for the tour at all. This is to protect the other tour guests, as well as the relationships we have with our partners.

    During the tour, if you are intoxicated and it is determined by our staff or our partners that you need to be cut off, that decision will not be reversed at subsequent stops.

    We reserve the right to remove you fully from the tour and provide you an alternate and safe way for you to return back to your home or lodging location.

  • Chevron down Will you wait for me if I'm running late?
  • If you have provided us with a contact number, we will try to call you at least a few minutes before we leave. Because we are dealing with so many different businesses and moving parts, though, we simply cannot leave any later than the departure time listed for each tour. We therefore strongly suggest that you plan to arrive 15 minutes prior to departure.

  • Chevron down If I miss the departure, can I meet you partway through the tour?
  • No. We do not allow guests to meet us partway through our tours. It wouldn’t be fair to you or to other guests on the tour, as we pride ourselves on the flow of our tours and the full experience we provide.

  • Chevron down Do I have to pay for the alcohol and tasting fees?
  • There are no tasting fees for the samples you will receive at each stop, as we have already covered samples in our all-inclusive ticket price. Learn more about what else is included here.

    If you don’t want to, you won’t have to open your wallet at all after showing us your I.D. to start the tour.

    That said, all of the locations we visit will have retail operations of some kind. Beyond the samples we cover for you, please feel free to support our local businesses by purchasing some additional samples (if time permits) or taking merchandise or beverages home with you. Many items found along the way cannot be purchased elsewhere, and we have coolers on the buses for cold storage!

  • Chevron down Are children permitted on the tour?
  • Unfortunately, no one under the age of 21 is allowed on the bus. This includes newborn babies, infants, toddlers, tweens, young adults, teenagers, and those that are exactly 20 years of age.

  • Chevron down Can I bring my dog on the tour?
  • Generally, no.

    We love all kinds of pets, but only service animals are allowed on the bus and on our tours.

    Under the Americans with Disabilities Act (ADA), a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability, and the dog must be trained to take a specific action when needed to assist the person with a disability.

  • Chevron down How do I book the entire bus?
  • Contact us and we can provide you with more details. We’d love to make your group outing unforgettable! Call 401-232-4232 or e-mail us at [email protected].

  • Chevron down Is there water available on the bus?
  • Absolutely. Complimentary bottled water is provided to each guest at the beginning of and throughout each tour. Learn more about what else is included here.

Part of The Maine Brew Bus family of companies

Phone 401-232-4232
Map Marker

383 West Fountain Street, Suite 113

Providence, Rhode Island 02903